SNAPP Insider Monthly – February 2021

By February 23, 2021 Newsletters

Covering All the Bases for a Complete Patient Experience

By H. Kenneth Kopolow, OD, SNAPP Board Member

Seventy-five percent of respondents to last month’s SNAPP Insider monthly poll said they discuss the impact of hypertension on vision with their patients. Yet just 25 percent of participants reported they routinely check patient’s blood pressure during their visit. Is this a missed opportunity?

It’s a meaningful discussion to have, as elevated blood pressure can cause retinal changes known as hypertensive retinopathy. Findings in mild cases can include changes to the retinal blood vessels, as well as hemorrhages and microaneurysms. More severe cases can lead to optic disc and macular edema. Mild hypertensive retinopathy signs are common and seen in nearly 10 percent of the general adult non-diabetic population.1 While conversations with patients can be a piece of the puzzle, clinicians may also consider other methods to assess their patient’s overall health. Therefore, primary eye care providers have an important role to play in their patient’s preventative health care strategy.

Many optometrists have added blood pressure screenings to their preliminary testing protocol. It is important to invest in high-quality equipment and train technicians to properly take patients’ blood pressure. Providing staff with easy-to-read reference materials, such as the chart provided below, can make educating patients and staff on the importance of monitoring blood pressure easier. Needless-to-say, this protocol can create a more thorough patient experience, sparking patient questions and meaningful exam room discussions.

Next month, we’ll take a closer look at your experiences with the COVID-19 vaccination. Please take just a minute to weigh in on this month’s poll. We appreciate your input!

1. Bhargava M, Ikram MK, Wong TY. How does hypertension affect your eyes? J Hum Hypertens. 2012 Feb;26(2):71-83. doi: 10.1038/jhh.2011.37. Epub 2011 Apr 21. PMID: 21509040.

Chart source linked here.

Introducing… SNAPP’s Expert Panels!

SNAPP members are looking for creative ways to be more relevant and profitable in the future. So the SNAPP board is responding with an exciting new program designed to leverage the group’s collective expertise and further maximize relationships with our vendor partners.

SNAPP members will always be at the forefront of retail eye care, but stiff competition and technology are shaking things up and opening A LOT of doors.

Focusing on solutions and results, SNAPP’S Expert Panels will help all affiliated professionals enhance patient experience through embracing innovative technology and concentrating on building a large, loyal patient base.

SNAPP’s inaugural Expert Panels will include macular disease management, myopia management, ocular surface disease, safety eyewear and topics in functional and binocular vision. Panel members will be exposed to cutting-edge technology and guidance on implementation. SNAPP has arranged for a limited number of members to participate in pilot programs so everyone can gain access to new equipment and the knowledge that comes from sharing experiences with the entire group.

Complete introductions to each Expert Panel will appear in upcoming issues of the SNAPP newsletter, so watch for details!

Apply here to become a panel member.

SNAPP’s Expert Panels will be featured during our upcoming LIVE national meeting planned in conjunction with our partners at Vision Expo West in September. The in-person national meeting’s theme is “New Beginnings.”

We hope to see everyone in September!

In each issue, we’ll bring you a variety of updates from recent news events.
 

California ODs Approved to Administer COVID-19 Vaccine

 

 

In a move to address the state’s shortage of health care providers available to administer COVID-19 vaccines, the California Department of Consumer Affairs approved a public health emergency waiver that will allow doctors of optometry to administer COVID-19 vaccines to persons 16 years of age or older. Read more.

 

 

Can You Add A Vaccine Incentive?

 

 

Employers are seeking clarity on whether offering incentives, such as paid time off for getting the COVID-19 vaccines is allowable. Read the article.

 

 

Life Expectancy Drops by a Year

 

 

A new report says that overall U.S. life expectancy dropped to 77.8 years, down one full year from the 78.8 years estimated in 2019, showing a stark impact of the COVID-19 pandemic. Declines were even greater for certain demographics. For example, average life expectancy decreased 2.7 years for African-Americans and 1.9 years for Hispanics between 2019 and the first half of 2020, according to the National Center for Health Statistics. Read more.

 

 

Just in Time for Allergy Season

 

 

Alcon announced on Feb. 18, 2021, that Pataday® Once Daily Relief Extra Strength is now available in-store and online at U.S. retailers following its 2020 approval by the Food and Drug Administration (FDA) for sale over the counter (OTC). Approximately 66 million Americans (1 in 5) suffer from ocular allergies, but only 7 million use an over-the-counter allergy eye drop to relieve their symptoms. Alcon’s Pataday portfolio of products offers fast, long-lasting eye allergy itch relief to the U.S. population affected by allergic conjunctivitis. Pataday Once Daily Relief Extra Strength provides a full 24 hours of eye allergy itch relief from pollen, ragweed, grass, animal hair and dander for people ages two and older with just one drop, once a day. Read more.

 

Frustrated by contact lens prescription verification robocalls? If so, take action. In an email that Johnson & Johnson Vision sent to SNAPP members, it notes that the Federal Trade Commission’s Contact Lens Rule (CLR) updates added substantially more complexity and paperwork to the prescription release process for many eye care professionals. And, while the FTC finalized important actions to promote patient safety and accurate prescription dispensing, the Final Rule missed a critical opportunity to modernize the prescription verification process by eliminating robocalls.

JJV encouraged us to take the opportunity to advocate for the profession. The Contact Lens Rule Modernization Act would remove so-called “signed acknowledgment” requirements—replacing paperwork with posted signage—and eliminate robocalls as a permissible form of contact lens prescription verification, saving doctors’ offices from unnecessary paperwork and more robocalls that jeopardize your patient’s safety. Want to make your voice heard? Text “FTCNow” to 40649 or visit the Action Center that JJV created to reach out to your U.S. Senators to make your voice heard in support of the Contact Lens Rule Modernization Act.

Managing Employees in the COVID Vaccination World

By Joe Deloach, President, Practice Compliance Solutions

As many health care workers are getting vaccinated, it is important to understand how signs and symptoms related to the vaccination must be evaluated against the signs and symptoms of COVID infection itself. Avoid unnecessarily burdening your operations by having employees out of the office who simply are showing normal reactions to the vaccine. The Centers for Disease Control and Prevention (CDC) recently released guidance on this situation. The following is a summary of that guidance.

Important points:

• Most signs and symptoms from the vaccine occur during a three-day period starting with the day of the vaccination.
• Signs and symptoms are typically none to mild but can be more severe, especially after the second vaccination in individuals younger than 55 years old.
• Signs and symptoms related to the vaccination may include pain/tenderness at injection site, fever, chills, fatigue, headache and/or body/joint ache.
• Signs and symptoms NOT typically related to the vaccination include cough, shortness of breath, sore throat, rhinorrhea and/or loss of taste or smell.
• Any sign or symptom noted can be attributed to many infectious and non-infectious etiologies. Standard testing is still required to confirm the presence of CoV-2 infection in a post-vaccination employee who has signs or symptoms not typically association with the vaccination.
• The vaccination does NOT influence the results of the CoV-2 nucleic acid (NAAT) or antigen tests.

The following are steps you might consider to reduce the potential impact of post-vaccination signs and symptoms on practice operations.

• Consider asking employees, when possible, to schedule vaccination where they will be out of the office for the two days following.
• Consider allowing employees to take off for two days after vaccination. (In PCS opinion, it would be more product to manage the situation if it occurs as the percentage of individuals having any significant reaction to the vaccination is low.)
• Inform employees of the potential signs and symptoms and palliative relief available, such as NSAIDs, if side effects occur.

The following are the specific guidelines suggested by CDC for managing post-vaccination signs and symptoms. Note that these do NOT apply to individuals who have signs and/or symptoms with a related unprotected exposure to CoV-2 in the previous 14 days.

Employee has signs and/or symptoms UNLIKELY to be from COVID-19 vaccination (cough, shortness of breath, rhinorrhea, sore throat, loss of taste or smell)

• Exclude from work pending testing. Antigen testing is not recommended in this case—a negative antigen test should be confirmed by a NAAT test.
• Return to work according to previously established protocols.

Employee has ONLY signs and/or symptoms that may be attributable to COVID-19 vaccination or CoV-2 infection (pain/tenderness at injection site, fever, chills, fatigue, headache, body/joint ache)

• If employee does not have fever and feels well enough to return to work, they may even without testing.
• If employee has fever but it is attributable to another etiology, they may return to work but testing should be considered.

Employee Retention Credits Eligibility

By Deen Gumerson, managing partner and founder, AmCheck

Are you eligible for either 2020 or 2021 employee retention credits?

Who is eligible for the 2020 employee retention credits?

Employers with less than 100 FTEs in 2019 may be eligible for the 2020 credit from March 12, 2020, through Dec. 31, 2020, for wages paid in a quarter where they experienced a reduction in revenue by at least 50 percent as compared to the same quarter of 2019 or a quarter where they were fully or partially suspended due to governmental order.

Employers with more than 100 FTEs in 2019 are only eligible for the 2020 employee retention credit on wages paid to employees between March 12, 2020, and Dec. 31, 2020, if the employee was not working during the business shut down or if the business experienced a decline in revenue of 50 percent. This would be for employees who were paid but were not providing the employer any service.

The credit is 50 percent on up to $10,000 of eligible wages paid per employee (maximum per employee credit of $5,000)

Wages that were forgiven under the Paycheck Protection Program (PPP) loan cannot be included as eligible wages.

FFCRA Sick Leave Wages also cannot be included.

FFCRA Sick Leave Wages also cannot be included.

Who is eligible for the 2021 employee retention credits?

Employers with less than 500 FTEs in 2019 may be eligible for the 2021 credit from Jan. 1, 2021, through June 30, 2021, for wages paid in a quarter where they experienced a reduction in revenue by at least 20 percent as compared to the same quarter of 2019 or a quarter where they were fully or partially suspended due to governmental order.

Employers with more than 500 FTEs in 2019 are only eligible for the 2021 employee retention credit on wages paid to employees between Jan. 1, 2021, through June 30, 2021 if the employee was not working during the business shut down or the business experienced a decline in revenue of 20 percent. This would be for employees who were paid but were not providing the employer any service.

The credit is 70 percent on up to $10,000 of eligible wages paid per employee (maximum per employee credit of $7,000)

Wages that were forgiven under the 2nd Draw PPP loan cannot be included as eligible wages.

FFCRA Sick Leave Wages also cannot be included.

Additional guidance from the IRS is expected.

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