One benefit that a Pearle Operator has is a long standing relationship with their patients— and a personal touch (a call) over the next 60 days might be of benefit. You could :
- Allocate one staff member to call contact lens patients (those who need exams, contact lens reorders, or those who may want to buy more direct to patient)
- Attached is a call script.
- Attached is our trial lens offer/ also available on our website. May be a hook if needed— but not the theme since we know/understand you would call all contact lens wearers (not just Cooper). You could email this to the patient before they come in (if they need an eye exam).